The allegations made in these complaints are unproven, are never affiliate of all consumers’ experiences with Advantage, and can get have outdated advice (about rates, bonus offers, etc.).
In the XX/XX/XXXX, We gotten an aware of my personal borrowing from the bank monitoring service you to my personal education loan balance got increased
“We have a payment bundle curently have a full time income inspired fee which was created courtesy KHESLC, it withdraw XXXX away from my savings account thirty days and put they in the membership amount XXXX hence continues on that which you week features due to the fact XXXX of XXXX so it letter I recently obtained XX/XX/XXXX thus i really should not be in default XXXX XXXX”
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
Remember that a loan provider having a large clients is probable to help you have a high level of complaints when comparing to shorter loan providers
“We first started researching phone calls regarding Kentucky degree shortly after my personal dad passed away in the XX/XX/XXXX. We stopped this new phone calls in the beginning however decided I needed to cleanse upwards my credit thus i replied the phone. I believed due to my personal state of mind once my dad introduced, it was the borrowed funds I’d years and years back. We even-set up commission plans for the university thus i could pay off good morning. Really as i try getting higher towards my personal credit file trying to to obtain one thing fixed I observed almost every other deceptive interest on my credit report. For example that have two other public shelter numbers regarding my account. Together with other profile that have been maybe not exploit as well as have because the come eliminated when i review my credit history We seen the college that we originally had the mortgage is actually on the website additionally the account signed. In order I am considering that it Kentucky degree it suggests I’ve also made costs which i hadn’t early in the day. It suggests I experienced the mortgage in the XXXX and i performed perhaps not rating a loan off one university from inside the XXXX. We disputed they to my credit report and because I’d finalized a contract they asserted that it actually was genuine. I also hit off to the college if in case they in the end titled me personally back, I got a lengthy dialogue with hey females throughout the my account I asked the girl to transmit myself the initial data of mortgage where I experienced 1st started the loan to the team. We continue to have maybe not acquired you to paperwork via email. She together with continued and on about all process I would need to experience, which, We shared with her which was perhaps not my personal mortgage. I am not browsing shell out a loan that isn’t mine I will be following through. We named and spoke with a woman to your borrowing from the bank agency which contributed me to get in touch with you guys. Please assist me with this particular number because it’s attending avoid me away from bringing my stimuli or other things that may are from government entities for example my taxation go back, ect. I really don’t owe it financing, and i is also install a duplicate of dos of my borrowing from the bank records. Then you can see that I didn’t make this mortgage and also have see other fake craft which was into my personal membership. Thank-you for your some time payday loans Lacombe LA I’m hoping so you’re able to listen to back as soon as possible.”